Return Policy for bluebrewbar.com
At BlueBrewBar, we aim to ensure that you are satisfied with your purchase. If for any reason you are not, please review our Return Policy below.
1. Eligibility for Returns
You may return items purchased on bluebrewbar.com within 30 days of the delivery date. To be eligible for a return, items must be:
- Unused, in their original packaging, and in the same condition as received.
- Accompanied by a receipt or proof of purchase.
2. Non-Returnable Items
Certain items are not eligible for returns, including:
- Perishable goods (e.g., food, drinks).
- Gift cards, vouchers, or digital products.
- Customized, personalized, or final sale items.
3. How to Initiate a Return
To initiate a return, please contact our customer support team. Provide your order number, reason for the return, and any other relevant details:
- Email: [email protected]
- Hotline: +707-208-0091
- Address: 2986 Hillview Drive, Santa Rosa, United States
Once your return is approved, you will receive further instructions on how to ship your product back to us.
4. Return Shipping
Customers are responsible for covering return shipping costs unless the return is due to a defective or damaged product. We recommend using a trackable shipping service to ensure the item is safely returned. Shipping costs are non-refundable.
5. Inspection and Refund Process
After receiving your returned item, we will inspect it to confirm its condition. You will receive a notification via email regarding the approval or rejection of your return:
- If approved, your refund will be processed and applied to your original payment method within 7-10 business days.
- If rejected, you will be notified of the reason, and the item will be returned to you.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected] or call our hotline at +707-208-0091.
7. Late or Missing Refunds
If you haven’t received a refund within the expected time frame:
- Check your bank account or payment method again.
- Contact your credit card company or bank; processing times can vary.
- If you still have not received your refund, please contact us at [email protected] or call +707-208-0091 for assistance.
8. Restocking Fee
In certain cases, a restocking fee may apply for returns that are not due to our error. You will be informed of any applicable fees before processing the return.
9. Damaged or Defective Products
If your product arrives damaged or defective, please contact us immediately with your order number and a description of the issue. We will arrange for a replacement or refund as quickly as possible.
Thank you for shopping with BlueBrewBar! We are committed to providing high-quality products and exceptional customer service. If you have any questions about our Return Policy, please don’t hesitate to reach out to us.
For further assistance, please contact:
- Email: [email protected]
- Hotline: +707-208-0091
- Address: 2986 Hillview Drive, Santa Rosa, United States
We appreciate your business and are here to help!